Warranty

KINA FAMILIES products are supported by product-specific warranty terms.

Panel: 3-year warranty

Face Mask: 1-year warranty

Cap: 1-year warranty

Neck Pad: 1-year warranty

Pet Wrap: 1-year warranty

Warranty coverage applies to manufacturing faults under normal use. It does not cover damage caused by misuse, impact, water damage, unauthorised modification, or failure to follow product guidance.

For warranty support, please contact:

info@kinafamilies.com.au

Please include your name, order details, product name, and a short description of the issue.